Amanda Hanifan

Operations Leader | Systems Builder | AI Workflow Designer

I build operational systems that help organizations scale without increasing chaos.

My work sits at the intersection of process design, automation, information architecture, and operational leadership. I specialize in identifying bottlenecks, reducing dependency on tribal knowledge, and creating systems that continue functioning long after implementation.

Over the course of my career, I have:

• Built and launched new operational functions
• Led teams through process change and adoption
• Designed scalable workflow and reporting systems
• Implemented automation to reduce manual effort
• Created knowledge infrastructures that improve decision-making and information retrieval
• Integrated AI into operational workflows through structured governance, documentation, and human-in-the-loop processes

Whether the challenge is fragmented data, undocumented processes, operational bottlenecks, or organizational scaling, my approach remains the same:

Understand how the work actually happens. Design systems that make it easier. Leave behind something sustainable.

Quick Links

Core Competencies

🤖 AI Operations & Workflow Design

💵 Financial Reporting Infrastructure

📋 Customer Pull Sheet & Order Management System

Selected Outcomes

🤯 Scalable Knowledge Systems & Information Architecture

🧟 Igor: Designing an AI Archivist

What I Build